Refund Policy

Last updated 6 September 2026 · Bottle Design Lab

Change of mind

If a plugin is not what you expected, you can request a full refund within 14 days of the charge — no questions asked. You do not need to give a reason, and there are no conditions attached. This applies to your first purchase of a plugin and to every renewal charge.

How to request a refund

Paddle.com is the Merchant of Record for our orders and handles refunds on our behalf. The fastest route is:

  • Go to paddle.net and enter the email address you used at checkout. You will find your orders, invoices, and a refund request option.
  • Or contact us at support@bottleplugins.com or on WhatsApp at +82-10-5967-3068 with the email address used at checkout, and we will arrange it with Paddle.

Approved refunds are returned to the original payment method. Your bank may take a few business days to show it.

Cancelling instead of refunding

Cancelling a subscription is separate from a refund. Cancelling stops future renewals and leaves your access running until the end of the period you have already paid for. You can cancel any time from My Plugins on your account, or through paddle.net.

Paddle’s policy

Purchases are also covered by Paddle’s refund policy. Where the two differ, whichever is more favourable to you applies.